Theme Lessons (Continued)


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Title
Calling Customer Services
Target Structure
Problems, Customer Service
Level
Intermediate and above
Time
45 minutes
Your Notes   

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Description
Do any students in your class do online shopping? Can they deal with customer service when there's a problem?

This worksheet is based round a phone call about a product that has arrived damaged.

After the lead-in question, there is a gap-fill conversation, vocabulary building exercises, role-play and discussion.

This worksheet is written for intermediate-level classes. However, it can easily be used in other levels as well.

 


 

Title
Meeting the New Neighbor
Target Structure
The Language of Introductions
Level
Pre-Intermediate
Time
45 minutes
Your Notes   

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Description
This worksheet looks at some common expressions related to introducing yourself and inviting someone to your house.

There is a conversation, vocabulary-building exercises, role-play and discussion.

This worksheet is written for lower-intermediate level classes.

 


 

Title
I don't watch TV anymore!
Target Structure
Anymore, Used To, Conversation
Level
Lower Intermediate
Time
45 minutes
Your Notes   

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Description
Are your students glued to the TV screen? Or are they watching less than before?

This worksheet will help your lower-intermediate students work on common vocabulary and expressions. It focuses in particular on changes - looking at 'used to', 'nowadays' and 'anymore'.

After the warm-up, there is a gap-fill conversation, followed by practice exercises and discussion.

This worksheet is written for pre-intermediate level students.



 


 

Title
Mom's Birthday
Target Structure
Suggesting, Agreeing, Disagreeing
Level
Intermediate and above
Time
45 minutes
Your Notes   

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Description
Would your students' parents like to go hot air ballooning for a birthday present? How about the ballet or a makeover?

This conversation-based worksheet looks at some natural expressions used for making suggestions and agreeing or disagreeing.

Following a warm-up activity, there is a gap-fill conversation, vocabulary building exercises and a role-play.

This worksheet is great for intermediate-level classes.

 


 

Title
Have you booked your flight yet?
Target Structure
Travel / Airport Expressions
Level
Intermediate
Time
45 minutes
Your Notes   

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Description
This worksheet looks at some common expressions related to booking flight and getting around at an airport.

After the lead-in, there is a gap-fill conversation, comprehension questions, and vocabulary building.

Expressions your students will learn include:

* a free upgrade
* book online
* drop off your bags
* fly economy/coach/business class
* run a special offer

The lesson rounds off with discussion questions on airports and flying in general.

This worksheet is written for intermediate-level classes.


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