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		Title: Spending Time in London Target Structure: General Elementary Review Level: Elementary to Pre-Intermediate Time: 60 minutes     Description:   With the 2012 Summer Olympics, London is rarely out of the headlines. This worksheet looks at some things to do in London, with a short four-part reading and comprehension / practice exercises. The lesson rounds off with a task. Your students need to produce a mini-guide to a city of their choice. This could be done as homework, or as a speaking / discussion exercises. This worksheet is designed for elementary to pre-intermediate level students.

		Title: Dealing with Angry Customers Target Structure: Expressions for Customer Service Level: Upper Int / Advanced Time: 60 minutes     Description:   Do your students ever need to deal with native speakers who are less than happy with something? This worksheet looks at expressions for how to respond to dissatisfied customers. There is an extended conversation, practice exercises and the opportunity to role-play different scenarios. This worksheet is written for upper-intermediate and advanced-level students. Alternative British-English Version Dealing with Angry Customers Find out more about our British / USA Worksheets.

		Title: Phrasal Verbs: Come On! Target Structure: Phrasal Verbs Level: Intermediate Time: 40 minutes     Description:   This worksheet looks at six common phrasal verbs using the word 'come'. Your students will study: * come across something * come down with an illness * come forward * come along * come on * come out There is a quiz, followed by a caption game and lots of discussion questions. It's a great way to improve your students' knowledge of these all-important expressions! Alternative British-English Version Phrasal Verbs: Come On! Find out more about our British / USA Worksheets.

		Title: Hotel Reviews Target Structure: Reading, Vocabulary, Discussion Level: Upper-Int / Advanced Time: 60 minutes     Description:   If students are planning to stay at a hotel overseas, it's always a good idea to check out reviews online first. This worksheet looks at some customer comments about a hotel. What were the hotel amenities like? Did they get a free room upgrade? Do the rooms have Wi-Fi? This worksheet helps build your students' vocabulary and reading skills. There are also lots of discussion questions. Find out what your students think is important when choosing a hotel. As homework, you could have students write a review of hotels they've stayed in. This worksheet is written for upper intermediate and advanced-level classes. Alternative British-English Version Hotel Reviews Find out more about our British / USA Worksheets.

		Title: The London Olympics Target Structure: Reading and Discussion Level: Upper-Int / Advanced Time: 60 + minutes     Description:   Are your students getting into the Olympic spirit?! If you're looking for a vocabulary-building reading on a topical subject, this could be just what you need! The worksheet starts with a quick quiz on the Olympics, followed by a gap-fill reading. There are vocabulary and collocation exercises followed by lots of discussion questions. This worksheet is written for upper-intermediate and advanced-level students. Alternative British-English Version The London Olympics Find out more about our British / USA Worksheets.

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