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EFL Issues: Analysing Students' Needs
  What is a 'needs analysis'?
 

 

A needs analysis is the method by which a teachers finds out and records what it is that a student wants or needs to study in their class.

  Why don't we just ask them?
 
  With Business English students, it might not seem very professional to simply ask them why they are studying. If you are working for a language school, chances are, the student will have been asked this question half a dozen times before entering a classroom. If a student is of a very low level, the answer may be he or she 'needs English for my job'. Not very helpful.

Some background helps us create a workable, attractive curriculum that the students can truly benefit from. It helps to make and justify curriculum decisions and can serve as a very useful warmer activity for any new class.
 
Tip #1: Choose the questions carefully.
  The following questions may be suitable for your business classes:
  • What do you use English for now?
  • What will/might you use English for in the future?
  • What is your current level of English?
  • What do you particularly want to study?

For this final question, you could provide possible answers with a list of areas of English. You could try:

  • business, literature, media, general conversation
  • types of activities e.g. listening, speaking, reading,
    exam-taking technique etc.
Tip #2: Don't assume to much!
 

It's an easy mistake to assume the requirements of students and an even easier to ignore them and do what you think is best for the student. Even if they appear off the mark with their requirements, or plain unreasonable, the first lesson, which is where you should always be conducting a needs analysis, is not the place to time to make an issue of it.

Try to make sure that the Needs Analysis doesn't allow for too ambitious a program in the first place!

 
Tip #3: Use a Needs Analysis Questionnaire.

 

The most student-friendly way to do this is by class surveying. In the first of any new class, this is the ideal way to get students up and talking to each other, getting to know each other. You might want to throw in a random question just to break the ice, in your Needs Analysis (e.g. What? your favourite restaurant or movie star?). It? a student-centred activity and it is fun. Set a time limit and get students to answer about each other.

A simple questionnaire or guided essay to be completed before the first lesson or after a model lesson describing what the students want or don't want in their class, is also possible. Just a quick chat and heading straight into a textbook is not advisable!

 

 
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